Precautionary Boil Water Order August 13, 2026Northern Grand Blanc Twp – Southern City of Burton
DRINKING WATER WARNING
BOIL YOUR WATER BEFORE USING
Genesee County Drain Commissioner’s Office, Division of Water and Waste Services (GCDC – WWS) discovered an equipment failure causing low pressure in some localized watermains in Genesee County. Repairs were immediately completed and water pressure has been restored to normal flows. As a precautionary measure, a boil order is being put into place for the affected area, stretching from northern Grand Blanc Township into the southern portion of the City of Burton (Click Here to View Map of Affected Areas). The boil order will last 48 hours while testing is completed. If you live or visit this area, please take the following precautions.
What should I do? Despite the limited risk, the following precautions are advised: DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.
What happened? What is being done? These precautionary actions are being taken due to the loss of water pressure caused by equipment failure. Whenever a water system loses pressure for any significant length of time, precautionary measures are recommended. Remedial actions such as flushing and collecting bacteriological samples from around the system are also occurring. Several sets of samples will be collected and tested over the next 48 hours to ensure the water quality meets the state drinking water standards. We will inform you when tests show no bacteria and you no longer need to boil your water.
This boil water notice shall remain in effect until results from the sampling verify the water is safe to drink. Residents will be advised when the boil water advisory has been lifted. Please look for additional updates from our office. Residents in the area indicated on the attached map may also experience localized discoloration of water related to service restoration and are asked to run their lines for 2-3 minutes if this occurs. Residents who have questions regarding their water service should contact the Genesee County Drain Commissioner’s Office at 810-732-7870. The after-hours emergency number for the Genesee County Drain Commissioner’s Office is 810-762-3626. General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791. We apologize for any inconvenience this may cause and ask for your patience for the duration of this precautionary order.